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The innovator’s dilemma

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In this video, Jame discusses the work of Clayton Christensen, whose book The Innovator’s Dilemma set out the challenges incumbents face from technological disruption.

There are some basic misunderstandings about how disruption actually works, why most incumbents get blindsided, and what they can do to defend their business. Jame discusses these and adds his views on how relevant Christensen’s ideas are for financial institutions.

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The innovator's dilemma