Digital insurance | Charles Hung, Blue | VOX Ep 23

Charles Hung is CEO of Blue, a licensed digital life insurance company in Hong Kong.

Hung spoke with Jame DiBiasio about the opportunities for digital insurers to redefine insurance for a purely online customer base, the requirements for direct-to-consumer business, and creating a competitive edge.

He also talked about the challenges, competing with large incumbents, prospects for partnerships, and the centrality of data.

• Timecodes:
• 0:00 – Charles Hung, CEO of Blue
• 1:05 – Three areas of disruption
• 3:20 – Data-driven marketing
• 5:42 – User engagement
• 7:41 – Business and revenues
• 9:05 – Digital insurance trends
• 10:54 – What’s your competitive edge
• 14:25 – Profitability?
• 15:48 – Challenges
• 18:37 – Are incumbents scared of you?
• 19:02 – Tech stack notes
• 21:00 – Greater Bay Area
• 22:08 – Partnerships
• 23:52 – Big data and analytics
• 25:48 – Digital end-to-end