The U.S. firm is leveraging WhatsApp business API and A.I. to get a leg up in Hong Kong health insurance.
Security nightmare or business opportunity? Private banks in Asia diverge over instant-messaging apps.
The co-head of Asia Pacific for private wealth discusses how technology is becoming central to banks' value proposition.
The private bank’s new deal with Apple Chat is just part of Asia MD Francois Monnet’s plan to win rich clients digitally.
The bank is working with universities and fintechs such as Clare.ai to bolster client-service teams.
UBS roadtests a RegTech startup, FinChat, to bring the use of messaging apps into compliance.
UBS Wealth Management is piloting a PoC to enable monitoring of chat messages between relationship managers and clients.