The Hong Kong insurtech believes generative A.I. is the future of sales tech, but some legal issues remain.
The regulator and insurers have different priorities as they address the loss of mainland customers.
The digital insurer is gradually adopting more of its shareholders’ capabilities.
Do “fintech” and “Greater Bay Area” hold promise for Hong Kong insurers, or will firms get lost in the fog?
It will have to address issues of data access, product competitiveness and customer acquisition.
As the J.V. with Tencent and Hillhouse wins regulatory approval, Aviva’s Andries Smit explains the operations behind the ambition.
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